Terms & Conditions

Important information about our services and policies

1. Acceptance of Terms

By accessing and using MapSet Travels services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

MapSet Travels provides travel booking services including:

  • Tour packages and itineraries
  • Hotel reservations
  • Flight bookings
  • Transportation arrangements
  • Travel insurance
  • Visa assistance

3. Booking and Payment

3.1 Booking Process
  • All bookings are subject to availability
  • Prices are subject to change without notice
  • Full payment is required to confirm bookings
  • Additional charges may apply for special requests
3.2 Payment Methods
  • Credit/Debit cards
  • Bank transfers
  • Digital wallets
  • Cash payments (at our office only)

4. Cancellation and Changes

4.1 Cancellation Policy
  • Refer to our Refund Policy for detailed information
  • Cancellation fees apply based on timing
  • No refunds for no-shows
4.2 Changes to Bookings
  • Changes are subject to availability
  • Change fees may apply
  • Some changes may require rebooking

5. Travel Documents and Requirements

It is your responsibility to ensure:

  • Valid passport with minimum 6 months validity
  • Required visas and permits
  • Travel insurance coverage
  • Vaccination certificates if required
  • Any other required documentation

6. Travel Insurance

We strongly recommend comprehensive travel insurance covering:

  • Medical emergencies and evacuation
  • Trip cancellation and interruption
  • Lost or delayed baggage
  • Travel delays and missed connections
  • Personal liability

7. Health and Safety

Travelers are responsible for:

  • Maintaining good health during travel
  • Following local health guidelines
  • Carrying necessary medications
  • Being aware of local safety conditions

8. Limitation of Liability

MapSet Travels is not liable for:

  • Acts of nature or force majeure
  • Third-party service provider actions
  • Personal injury or property damage
  • Travel delays or cancellations beyond our control
  • Loss of personal belongings

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.

10. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of MapSet Travels and is protected by copyright laws.

11. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

For questions about these terms:

Email: info@mapsettravels.com

Phone: 9804916026 / 7980416929

Address: Room 313, 3rd Floor, Poddar Court, Gate No 2, 18 Rabindra Sarani, Kolkata 700001

Important Notice

These terms and conditions are legally binding. Please read them carefully before using our services. By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these terms.

Last Updated: January 2025